Patient Information

Insurance & Billing

Insurance

The grid below summarizes ROC’s insurance contracts, which mirror the contracts that our hospital partners have.  If you can’t find your insurance carrier, please contact ROC’s billing office by calling 847-698-0600.  ROC’s billing staff will work with you to determine if your insurance covers services with the ROC physicians and the hosptial where the service will be provided.

PLAN

HMO EPO NAP POS PPO
Aetna tickMark tickMark tickMark tickMark tickMark
Beechstreet, Inc.(PPO Next) tickMark
Blue Medicare Advantage tickMark
Blue Cross Blue Shield tickMark
Blue Advantage tickMark
Hospital Charity Assistance Programs
Cigna / Great-West Healthcare tickMark tickMark tickMark tickMark
Classic Blue/Blue Perform tickMark
Cofinity tickMark
Coventry (Personal Care) tickMark tickMark tickMark
First Health tickMark
HealthLink tickMark
Healthspring
HFN tickMark
HMO Illinois
Humana tickMark tickMark
Humana Advocate Centered Plan tickMark tickMark
Humana HMO Premier/Open Access tickMark
Humana HMO Select / Illinois Platinum HMO tickMark
Medicare
Medicaid
Preferred Network Access tickMark
Preferred Plan Inc  tickMark
Unicare tickMark tickMark tickMark
MultiPlan, Inc.  tickMark
PHCS (Private HealthCare) tickMark
United Healthcare tickMark tickMark tickMark

Billing Information

The delivery of radiation treatments is complex and involves tasks performed by multiple peoples.  Some of these people and their role will become apparent as you have treatment.  However, there are also many people that work behind the scenes. The cost of radiation therapy is similar to other specialized treatments.  Most insurance companies will cover the cost of the radiation therapy.  If you do not have insurance, our centers will do our best to work with you.  We want to provide you the best care possible.

The bills you receive will depend upon the facility at which you are treated. For example, if you are treated at one of our hospital-based facilities, you will receive two separate bills. One bill is for the physician’s charges, which includes the initial consultation to review your records and discuss the treatment, your treatment planning and delivery by determining the method and dose of radiation utilized, using CT imaging of your body to carefully review each place that needs to be treated and normal structures that should be avoided, management and supervision of your daily treatments, verification imaging to ensure that the exact planned area is being treated with millimeter accuracy, and custom blocks used for blocking the area not treated. You will also receive a separate hospital bill for the use of the equipment, supplies, nursing, and treatment staff, your treatment plan, and daily treatments, verification films.

Questions?

If you have any questions regarding your physician’s bill for radiation treatment, please contact ROC’s billing office by calling (847) 698-0600.

If you have any questions regarding your hospital bill, please contact the billing office of the respective hospital directly. The phone number for the hospital’s billing office will be on your statement.